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August 2017: who did Nochlezhka help and how

10.09.2017

Night Bus

The Night Bus sets off every weekday in the evening, all year round. It makes four stops where Nochlezhka’s volunteers feed 150-200 people per evening.

In August 638 people used its services with varying regularity, our volunteers gave out 3,741 hot meals.


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Cultural Launderette

In August 792 people used our  free launderette for the homeless to wash and dry their clothes. This project is run with the help of the Prachka.Com, a chain of self-service launderettes.


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Counselling Service

Due to replanning works at the premises of Nochlezhka’s Counselling Service from 5 July till 16 August our experts continued to consult homeless people on social and legal issues over the phone. From 17 August we resumed the usual schedule.

In August our social workers consulted 530 people, and our lawyers – 18 people.

Our social workers answered 698 phone calls, and the total time of incoming phone calls came up to 17 hours.

We provided 36 people with metro tickets and passes for attending job interviews, state social and medical institutions. 

We received post for 55 people at Nochlezhka's address, 52 people collected their letters and notifications.

We had photographs printed (for restoring IDs) for 20 people.

We helped 5 people write all the necessary applications for state institutions.

We covered the fees for state and notarial services for 12 people.

We helped 5 people to have their Russian passport re-issued (including cases which went to court).

We helped 5 people find a job.

We helped 1 person to apply for a retirement allowance.

We helped 1 person register as disabled.

We helped 1 person to obtain a personal pension account number.

We helped 1 person to obtain a mandatory medical insurance policy.

We helped 2 people to get a duplicate of their birth certificate and other certificates of civil status.

We helped 1 person to get an international passport.

We helped 3 people to get medical help.

We helped 1 person to get rehabilitation aids.

We helped 1 person to me admitted to a care home.

We helped 1 person to get admitted to a hospital.

We helped 1 person to retrieve papers with their employment records.

We helped 1 person to retrieve their army records.

9 people were temporarily registered at Nochlezhka’s address.

We helped 1 person return to their hometown (together with the Maltese Aid Service).

We helped 1 person to find their relatives.

Nochlezhka's volunteers had therapy sessions with 8 people. 

We helped 2 people to get professional training.

Legal assistance in court was provided to 4 people.

Nochlezhka defends homeless people's rights with the support of the Russian  'Civil Dignity' public movement.


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Rehabilitation shelter at 112B, Borovaya Street

In August the rehabilitation shelter at 112B, Borovaya Street accommodated 48 people. Each one of them gets individual support from our social workers, lawyers and therapists.


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